From the moment we were shown around by the manager, we knew this was the right place for Mum. All of the staff from the office, to nurses, homemakers, lifestyle and well being coaches and chefs are friendly, caring and approachable. Staff are always available if you need to talk to them.
There is a good sense of humour about the place. Mum is happy, feels safe and is joining in with activities and making friends. There are varied activities from Scrabble, knitting, film afternoons, performances by singers and visits from a therapy dog, exotic animals and miniature ponies. There's encouragement but no pressure to join in. There are lots of opportunities for friends and relatives to join in with tea parties and Mum's sister has joined her on several occasions to have lunch together in the dining room. It's easy to visit. Just turn up and sign in at the office. We are kept regularly informed about Mum's well-being. Mum's been able to bring some of her own furniture to make her room feel more personal.
