Upton Manor Care Home

Rated 'Good' by the CQC, our newly refurbished care home in Upton, East Dorset offers an exceptional level of care within a luxury environment - book your tour today

Upton Manor Care Home
1 Dorchester Road
Upton, Poole
BH16 5NJ

Welcome to Upton Manor

Our stunning care home in Upton offers residential, dementia and nursing care, as well as short breaks - take a look around our luxury care home in Upton today - watch our video:

Please note that some footage was filmed before the Coronavirus pandemic 

Upton Manor in East Dorset offers an award-winning model of care within a stunning environment. Take a virtual tour of our luxury care home in Upton here:

Luxury Living at Upton Manor Care Home Dorset

Upton Manor offers an outstanding level of care within the most luxurious of environments. Inside our beautiful Dorset care home you'll find bright, spacious en-suite bedrooms decorated in a range of themes for comfortable and stylish living.

Our Wellbeing & Beauty Salon offers a haven for pampering and relaxation. Residents won't need to leave the home for haircuts or styling; these are are available within our luxury salon as part of our Wellbeing & Lifestyle personal programme.

In the salon, you'll also find our nail bar where manicures, pedicures and hand massages are all available for our residents to enjoy whenever they wish.

Throughout our home you'll find plenty of vibrant living spaces to relax in or enjoy the company of others. Whether you want to dive into a good book by yourself, or socialise with fellow residents, you're sure to find the perfect spot. Within Upton Manor you'll also find an elegant café where our residents can enjoy a tea or coffee anytime of the day.


Film lovers can enjoy the use of our deluxe cinema whenever they wish, and there are plenty of films to choose from - from the latest blockbusters, to classic favourites.

Over in our dining areas, residents can experience all kinds of delicious meals together. Our kitchen team are always available to deliver a menu of your own choice, so you can sit back and relax as our Chef and Sous Chef take care of the preparation.

Person Centred Care In Our Dorset Care Home

Each resident's needs are as individual as they are, which is why our care home is person centred. We aim to give each resident as much or as little support as they need, to live the life they want to live.

It begins before moving in day, as our team take time and care to discover everything they need to know about our new residents and their families.

From there, we can ensure that we fully comprehend what support is required and ensure everything is ready for their arrival.  

At Upton Manor, it is crucial to us that every resident feels they are at home here. We understand how challenging a transition into a care home can be, so we do everything we can to cultivate a comfortable and relaxing environment.

Residents and their families can rest assured that our Clinical Team is ready if their care needs change, helping them through any short or long term challenges. 

Better yet, as our staff, including our award-winning Homemakers and Wellbeing & Lifestyle Coaches, are always  engaged with residents, they can identify changing needs as and when they happen.


We aim to be the best care home in Dorset, and have spent a long time creating a community of residents here who have real, genuine connections with each other, as well as their neighbours in the local vicinity.

Our person centred approach helps us identify how residents want to spend their time and help them to keep enjoying all the things that make them happy.

Upton Manor is a place where residents are encouraged to be as independent as possible - to enjoy their favourite hobbies and pastimes, discover all kinds of new interests, and continue socialising and building meaningful friendships.

Person centred care works because it is bespoke and genuine, empowering our residents to create a life they enjoy with our support.

The Homemakers of Hamberley

In all Hamberley Care Homes we've reimagined the traditional role of the carer, so our residents will experience a holistic care approach like no other.

You won't find another care home in or around Poole offering ‘The Homemakers of Hamberley’ –  care professionals are a carer, housekeeper and companion, all in one person. Watch our video to find out more about our award-winning Homemakers: 

Our Homemakers collaborate with our Clinical Team, so they understand the needs of each of our residents, and provide a continuity of care.

Homemakers aren't just carers - they're also companions. They are somebody to share a cup of tea with, someone to join you for your daily exercise, or someone to discuss your favourite book with.

Another essential part of the Homemaker role is housekeeping. Our award-winning Homemakers will be there to ensure all rooms are maintained to the highest of standards, above and beyond scheduled cleans.

Our Wellbeing & Lifestyle Coaches

Our Upton care home also has a committed Wellbeing & Lifestyle Coach, as do all of our care homes. These qualified and inspirational professionals are dedicated to helping residents continue to live the life they want to lead, in the home and beyond.

Upton Manor's Wellbeing & Lifestyle Coach gets to know each resident and learns as much about them, from their first conversation onwards. They pay special attention to residents' likes, dislikes, life stories, the activities they enjoy and the pastimes they are passionate about.

The conversations are our first steps towards building a Personalised Wellbeing Programme - our plan for ensuring residents live a fulfilled, meaningful and happy life.


Our Wellbeing & Lifestyle Coach builds activity plans based on residents' interests which encourage them to be physically active, mentally stimulated and socially connected. 

The Personalised Wellbeing Plans evolve and are reviewed every month to make sure that any necessary changes are supported.

Within our wellbeing and beauty salon you'll find all kinds of treatments to promote relaxation. Hairdressing, manicures and pedicures are just some of the salon treatments available, giving residents a chance to enjoy a well deserved treat any time they wish.

Our Upton care team are trained in the Hamberley Hand Massage - a non-intrusive treatment that helps relieve stress and tension. Take a seat and unwind as the gentle therapy helps you to take a moment to be truly present, and let go of any anxiety as you relax.

Elegant Dining In Our Dorset Care Home

Food, glorious food is one of life's greatest pleasures and our residents can get used to exceptional dining at Upton Manor care home in Dorset.

Residents can choose from a delicious and varied gourmet menu, and each dish is carefully planned to be as tasty and nutritious as possible.

Our chefs use fresh, seasonal ingredients sourced from local producers to create an appetising menu for all.

Residents are encouraged to eat the meals they love, and to experience new taste sensations from our creative kitchen team.

On our ever-changing menus, you'll find a mixture of traditional favourites, seasonal specials and international cuisines.

Every week you'll find different options that have been introduced by the experts in our catering team, or specially requested by residents.

We also create a bespoke nutritional profile for each resident as part of our care package - we strive to ensure that dining at Upton Manor is an exceptional experience for all.

Dementia Care At Upton Manor

At Upton Manor we provide dedicated care and support for people living with dementia. 

We focus on the unique needs and life histories of our residents so that they continue to enjoy the quality of life that they are used to. Our team are trained in supporting all our residents as individuals, responding to their unique needs. Our Wellbeing & Lifestyle Coach creates a stimulating environment with a range of reminiscence activities which promote social interaction and prompt conversation, such as an afternoon watching a classic film. Our luxury environment has been carefully designed with well thought out features to support our residents living with dementia to live as independently as possible, with lots of bright living spaces with good natural light, and dementia friendly signage to support with wayfinding. 

We support the Alzheimer's Society's Dementia Friends campaign to make our local communities more dementia friendly. Our team hold virtual Dementia Friends information sessions for schools, businesses and community groups and take part in fundraising events to support the cause. If you'd like to attend one of our virtual Dementia Friends information sessions please do get in touch.

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The Local Area in Upton

The town of Upton is a picturesque and vibrant part of south-east Dorset, right next to Poole and only a short drive from the coastal resort town of Bournemouth.

Our lovely residential area is surrounded by nature and wildlife, with an abundance of greenery and delightfully blue waters. The local Upton Heath Nature Reserve is one of the largest remaining protected fragments of a heath that once stretched across central southern England.

As well as the bountiful open space surrounding us, Upton Manor is local to some quaint local shops, pharmacies, coffee shops and churches. We're close to the Upton Clock Tower, built at the Upton Crossroads to celebrate the new millennium in 2000, to represent the town pride.

Down the road to Bournemouth, a vibrant seaside town, you'll find the perfect balance of shops, parks, wonderful scenery and lively pubs and bars. The awe-inspiring coastline follows the Jurassic Coast, and is directly north of the famous Old Harry Rocks, a designated World Heritage Site.

The beautiful wild scenery, relaxed lifestyle and lively local towns makes Upton a truly idyllic location.

Whatever you need to live the life that you want, you’ll find it at Upton Manor.

To find out more about our luxury care home in Upton, contact us:

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What training do your staff receive?

All members of our team are given the training and support needed to help them provide the highest standards of care. In addition to the statutory training that all care workers have to complete, we also ensure our staff receive bespoke Hamberley specific training in areas that we feel will help staff to provide an outstanding care experience.


Can resident’s rooms be decorated?

Yes. This is your home and we want it to feel like just that. If you want to make significant alterations then we may ask for a retained fee to return the room back to its original state once vacated.



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