Our Philosophy
Genuine, home-like residential communities mean our residents can enjoy an enriching and nurturing lifestyle, making new friendships and memories.
Our Vision
Our vision is to be the leading provider of truly person centred and holistic care in the UK and a driving force of care innovation. Our team provide ‘all-around care’ by working collaboratively and creating nurturing, homely environments that empower our residents to live meaningful lives.
Care as unique as you are
We’re here to support our residents to continue living life in the way that they want to - with as much or as little support as they need. We want everyone to feel at home right from the start.
Before our residents move in, we'll get to know them and their relatives and make sure we understand exactly what type of help they are looking for - whether that’s residential care, nursing care, dementia care, respite care or neurocare and rehabilitation.
Our personalised care plans focus on maintaining lifestyle choices and promoting independence. We’re here to empower our residents to remain an active part of their community, and our team and our Wellbeing & Lifestyle Coaches ensure that our residents can continue with their hobbies and pastimes, as well as trying new activities.
Hamberley’s unique model of care allows us to provide genuine home-like communities across the UK, so our residents can enjoy an enriching and nurturing life, making new friendships and memories.
Our expert Clinical Team, including 24-hour on-site nurses means that we can welcome people with a range of health needs and also be ready for when a resident’s care needs change. Whether for a short period of time or permanently, our flexible model of care ensures we are always ready to respond with the appropriate level of care and support.
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Feel at home with Hamberley
We understand that moving into an unfamiliar environment is sometimes difficult. To help ease that transition, and to make sure our residents don’t feel like a guest in their own home, we try to be a uniform-free zone wherever possible. We believe it’s the people that make a loving home, and that’s why our carers are so much more – they are Homemakers.
We’re also dedicated to ensuring that every mealtime is an experience - with fresh and locally sourced ingredients by our resident chefs, there’s no ‘rolling menu’ and we offer new options each week according to the likes, needs and wishes of our residents.
Hamberley homes are your home, first and foremost, and so everything is centred around the needs of our residents to ensure we create a relaxing and comfortable environment.
Innovating for independence
We like to do things a little differently at Hamberley Care Homes. We always strive to innovate and provide an outstanding care experience for every single resident, without exception.
Wherever possible we use cutting-edge technology and connectivity to improve the quality of our residents' lives. For example, electronic care plans and hand-held devices provide instant and secure access to information.
Through enabling our team to work more efficiently, they can spend more time with residents and build much more meaningful relationships than the traditional model of care allows.
In addition to using the latest technology to enhance our care delivery, we’ve also removed the hierarchical structure that you would normally find in a care home. Instead we’ve developed a leadership hub and a more dynamic model of working, where staff are universal workers, rather than restricted to only fulfilling certain elements of care provision
Our unique culture encourages:
- Empowerment – staff are supported to develop a holistic set of skills and experiences so we remove the gaps from the care experience
- Continual learning - we recognise that the traditional care model cannot always meet changing care needs so our teams are encouraged to always look for areas that can be improved and are provided with ‘on-the-job’ training to implement those changes
- Inclusion – residents are involved in our team’s training and are supported to have their say in how services are delivered
Find your nearest Hamberley Care Home:
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QUESTIONS ABOUT CARE
What kind of care is provided at Hamberley Care Homes?
We provide a range of care home services including 24/7 Nursing Care, Personal Care (also known as Residential Care) and Dementia Care, as well as Short Breaks/Respite Care. Our homes all provide one or more of these types of care.
You can find out specifically what type(s) of care our homes provide on the individual home pages.
Do you provide nursing care?
Every Hamberley Care Home can support people with nursing needs 24 hours a day, seven days a week.
Hamberley nurses are experienced in caring for older people with complex health conditions. Taking a proactive approach to care for each individual reduces the risk of complications that may come with ageing, such as frailty and fall risk and failing eyesight and hearing.
Our nurses include those who specialise in a range of long-term complex care conditions, including dementia, rehabilitation following a stroke or neurological injury, and physical disabilities. At some of our homes, we provide specialist neurocare and neurorehabilitation for individuals following brain and spinal injuries.
Do you provide care for people with dementia?
Yes. At Hamberley Care Homes, our number one priority for residents living with dementia is to welcome, support and embrace their ever-changing needs.
Dementia can be extremely challenging, as well as unique to every person living with it. There will always be times where the symptoms of dementia can feel overwhelming and terrifying – thankfully, our Homemakers are trained to combat this, and having built up a credible and significant relationship with residents, they will be best suited to handle any situation.
We regularly organise activities and events with people from the local community, which means our residents can remain an important part of the world outside of their home. There are many clubs and workshops available for people living with dementia – for example, our Dementia-Friendly Cinema Club.
Our nurses include those who specialise in dementia and our homes include quiet, peaceful rooms around our care homes, built for relaxation. These areas are guaranteed to obtain minimal unwelcome stimuli so residents living with dementia can remain safe and undisturbed during their tranquil moments.
Do you provide care for people with neurological conditions?
Yes. Our skilled nursing teams include those who specialise in a range of long-term complex care conditions, including dementia, rehabilitation following a stroke or neurological injury, and physical disabilities.
A growing number of our luxury care homes benefit from the addition of neurocare and neurorehabilitation suites. Dedicated to long-term care and therapeutic treatments for people living with a range of neurological conditions and symptoms, Hamberley's neurocare and neurorehabilitation suites allow adults with complex needs to receive expert support.
Do you provide respite care or short breaks?
Yes. Respite care or short breaks with Hamberley give people the opportunity to recover from an illness or operation or enjoy a holiday away from home with full support from our Homemakers, Nurses and Wellbeing colleagues.
During a short break with us, guests benefit from the following:
- Accommodation in our spacious and beautiful en-suite rooms
- Restaurant-style dining
- Access to all of the facilities available within our luxury care homes
- A personalised wellbeing programme
- Blood pressure, weight and BMI checks
What is a Homemaker?
A Homemaker is a ‘universal worker’ role which means our Homemakers are carers, housekeepers and companions all in one. Hamberley’s Homemakers get to know each and every resident, so they understand precisely how to make their lives more content based on their unique wants and needs.
- Homemakers provide care and support for our residents, including administering medicine under the guidance of our clinical team
- Homemakers take care of the general day to day housework
- Homemakers offer companionship and take an interest in the lives of our residents, supporting them with their choice of lifestyle and wellbeing
Our Homemaker model makes the experience for residents a lot more like living in their own home. Within a family environment typically everyone shares responsibility for looking after each other and this creates a really nurturing, caring space. In many care homes, this feeling or attitude is lost - in Hamberley homes, we have genuine home-like communities where people want to live and work.
This model of care also means that residents have the best chance of experiencing truly person centred care – support that is tailored to their individual needs.