Our vision is to be the leading provider of truly person centred and holistic care in the UK and a driving force of care innovation. Our team provide ‘all-around care’ by working collaboratively and creating nurturing, homely environments that empower our residents to live meaningful lives.
Our homes are committed to making each day, and each everyday experience, meaningful and special for residents, and in 2019 and 2022 Hamberley Care Homes was named Residential Care Provider of the Year in recognition of our ground-breaking approach.
Before our residents move in, we'll get to know them and their relatives and make sure we understand exactly what type of help they are looking for - whether that’s residential care, nursing care, dementia care, respite care or neurocare and rehabilitation.
Our personalised care plans focus on maintaining lifestyle choices and promoting independence. We’re here to empower our residents to remain an active part of their community, and our team and our Wellbeing & Lifestyle Coaches ensure that our residents can continue with their hobbies and pastimes, as well as trying new activities. Our expert Clinical Team, including 24-hour on-site nurses means that we can welcome people with a range of health needs and also be ready for when a resident’s care needs change.
Whether for a short period of time or permanently, our flexible model of care ensures we are always ready to respond with the appropriate level of care and support.
To help ease that transition, and to make sure our residents don’t feel like a guest in their own home, we try to be a uniform-free zone wherever possible. We believe it’s the people that make a loving home, and that’s why our carers are so much more – they are Homemakers.
We’re also dedicated to ensuring that every mealtime is an experience - with fresh and locally sourced ingredients by our resident chefs, there’s no ‘rolling menu’ and we offer new options each week according to the likes, needs and wishes of our residents.
Hamberley homes are your home, first and foremost, and so everything is centred around the needs of our residents to ensure we create a relaxing and comfortable environment.
We always strive to innovate and provide an outstanding care experience for every single resident, without exception. Wherever possible we use cutting-edge technology and connectivity to improve the quality of our residents' lives. For example, electronic care plans and hand-held devices provide instant and secure access to information.
Through enabling our team to work more efficiently, they can spend more time with residents and build much more meaningful relationships than the traditional model of care allows. In addition to using the latest technology to enhance our care delivery, we’ve also removed the hierarchical structure that you would normally find in a care home. Instead we’ve developed a leadership hub and a more dynamic model of working, where staff are universal workers, rather than restricted to only fulfilling certain elements of care provision.
Our unique culture encourages:
“This is about a new way of delivering care, with the resident at the centre. I feel empowered to provide clinical supervision and support, but also to train others and pass on my knowledge and experience so that the resident receives the best possible care, in a nurturing and homely environment. This is what sets a Hamberley Care Home apart from any other care home.”
