Upton Manor Care Home in Poole provides residential, nursing, dementia and respite care for older people across Poole and the wider Dorset area. Located near Poole Harbour, our experienced team combines professional nursing care with a warm, welcoming environment where residents are supported to live comfortably and confidently each day. With qualified nurses in the home and a consistent, relationship-led approach to care, families can feel reassured that their relative is looked after by people who genuinely take the time to know them.
Families often describe our Poole care home as a place where people quickly feel welcome. From the moment residents arrive, our team takes the time to truly understand them, their routines, their interests, and the small details that help them feel comfortable.
For many, the move to Upton Manor follows a period of uncertainty, perhaps after a hospital stay or a change in health. Here, daily life begins to feel steadier again. There is space to spend time together, join in with activities, or simply enjoy the company of a warm and friendly home.
Over time, confidence grows. Friendships develop and familiar routines return. For families, there is real reassurance in seeing someone they care about feeling relaxed, happy, and well supported.
Whether you are starting to explore care options in Poole, or need guidance sooner, our team is always here to help.
Our Poole care home offers bright, welcoming surroundings designed to feel comfortable and easy to live in. Landscaped gardens, relaxed lounges and shared spaces throughout the home give residents plenty of choice, whether they want to spend time with others, enjoy activities or simply relax at their own pace.
En-suite bedrooms provide privacy and personal space, with room for familiar furniture, photographs and treasured belongings. These small details help residents settle in more easily, creating surroundings that feel familiar and truly their own.
Families often talk about the confidence they feel in the team here, alongside the warm, welcoming atmosphere that runs throughout the home.
Residents are cared for by people who genuinely enjoy what they do. From our Homemakers to our nursing team, staff take time to understand routines, preferences and the small details that help people settle comfortably into life here.
Qualified nurses are available around the clock, providing skilled clinical care whenever it is needed. As health needs change over time, support can adapt so residents can remain in the familiar surroundings of Upton Manor, without the worry of another move.
Upton Manor is a place where friendships form naturally. Residents enjoy shared meals, meaningful activities and time together throughout the day. We remain a dog-friendly home where families are always welcome to visit, stay for a coffee and remain a natural part of life here.
Our award-winning Homemaker approach means residents are supported by a small, consistent team who get to know them well over time. Rather than a constant rotation of different carers, familiar faces are part of daily life in the home.
Because Homemakers spend time getting to know the people who live here, they understand routines, preferences and the small details that help someone feel comfortable. This continuity is especially important when someone is settling in or when care needs change.
Explore our Homemaker approach
You may be starting to look into care after a change in health, a recent hospital stay, or simply the feeling that a little extra support could bring reassurance. Whatever stage you’re at, our team is here to listen, understand your situation and talk things through.
Whether you’re planning ahead or need guidance sooner, we’ll help you explore the options clearly so you can make decisions with confidence.
Prefer to speak to someone? Call our team instead.
Life at our Poole care home is shaped by everyday moments, laughter during an activity, a long conversation over lunch, or time in the garden with visiting family (dogs included).
Residents choose the rhythm of their day. Some enjoy shared activities and social events, while others prefer quieter routines, a film in the lounge, or relaxed time with visitors.
These moments help residents feel truly at home, building the friendships and sense of comfort that families quickly notice.
At Upton Manor, we provide residential, nursing, dementia and respite care for older people across Poole and the surrounding area. Nurses, carers, and the wider team, work closely with each resident to ensure care feels personal, consistent and suited to their individual needs.
Families often begin exploring care when additional support would bring reassurance, whether planning ahead, following a hospital stay or responding to changing health needs. We take time to understand each resident and their family so care can adapt naturally as circumstances change.
Some residents join Upton Manor when everyday life at home begins to feel more difficult or uncertain. Others come for the reassurance of having support close by and the opportunity to enjoy more companionship in daily life. With thoughtful help for things like personal care, medication and everyday routines, residents can continue living comfortably while enjoying the company and activities of the home.
For residents living with dementia, familiar routines and a calm environment make a real difference. Our team takes time to understand each person’s preferences, habits and what helps them feel comfortable, so daily life feels more settled and reassuring.
With consistency and gentle encouragement, residents can feel safe, respected and at ease as their needs change over time.
For residents who require more regular clinical support, qualified nurses are available in the home to provide ongoing care. Whether supporting long-term health conditions or recovery after illness, care remains personal while residents continue to enjoy the companionship, routines and daily life of the home.
Short stays at Upton Manor can offer reassurance during times of change. Some residents join us while recovering after a hospital stay, others while family carers take a well-earned break, or simply to experience life in the home before making longer-term decisions.
During their stay, residents receive the same care and support as those who live here permanently, becoming part of daily life in the home from the moment they arrive.
Every family’s situation is different. Whether you're planning ahead or need guidance now, our team can talk you through options, availability and what daily life at Upton Manor really looks like.
Behind daily life at our Poole care home is an experienced team of nurses, carers and hospitality staff who work closely together to support every resident.
The home is led by Registered Manager Di Nicholls, who brings more than 35 years of nursing experience to the role. Together, Di and the team focus on creating a well-run, supportive environment where residents feel safe, respected and genuinely at home.
Upton Manor Care Home is located in Poole, Dorset, close to Lytchett Bay Nature Reserve and easily accessible from Bournemouth, Broadstone and surrounding Dorset communities. With on-site parking available, visiting regularly is simple and convenient for family and friends.
Many families find that seeing the home in person brings reassurance and clarity when considering care. You’re always welcome to visit, meet the team and experience daily life here at a pace that feels comfortable.
If you’d like to arrange a visit or talk through your questions, our team will be happy to help in a relaxed, supportive way.
Choosing a care home often means looking for reassurance as well as information. Below you’ll find our latest ratings, reviews and independent assessments, offering a clear picture of life and care at Upton Manor.
Based on an inspection carried out by an independent third party, commissioned by Hamberley Care Homes.
Choosing a care home can feel like a significant step, especially when practical decisions sit alongside emotional ones. Below you’ll find answers to some of the questions families often ask when considering Upton Manor.
If you’d prefer to talk things through, our team is always here to listen and help you understand the options at a pace that feels comfortable.
Our care home provides residential, nursing, dementia and respite care for older people in Poole and the surrounding area. Support is tailored to each individual, with care adapting as needs change over time. Whether someone requires day-to-day assistance, specialist dementia support or 24-hour nursing care, our experienced team is here to help.
Fees start from £1,500 per week and vary depending on the type of care required, room choice and individual needs. We’ll provide a clear, personalised breakdown following an assessment so you understand exactly what support is included.
If you’d like to discuss costs or arrange a visit, please get in touch. Our team is always happy to talk things through and help you explore the options.
Absolutely. We encourage families to visit in person to meet the team, explore the home and get a feel for daily life. Many families say that seeing the environment and speaking with staff helps them feel more confident in their choice.
Our relationship-led Homemaker model sets us apart. Residents are supported by a consistent team who build meaningful connections and respond with warmth and attentiveness, helping daily life feel calm, familiar and truly personal.
We offer flexible respite care and short stays at Upton Manor. This may be following a hospital stay, during recovery, while family carers take a break or as a way to experience life in the home before making a longer-term decision. Each short stay includes the same attentive care and access to daily activities as permanent residents.
Yes, we actively welcome family involvement. You can visit anytime during the day, join activities or simply enjoy a coffee in the lounge. We’re here to support both residents and their families, especially during transitions.
Yes. Our dementia care focuses on consistency, familiarity and respectful support. The team understands the importance of routine, reassurance and patient communication, helping residents feel safe and supported as needs change. Families value the confidence that comes from knowing their relative is cared for by an experienced team.
Yes. Upton Manor provides 24-hour nursing care in Poole for residents whose health needs require ongoing clinical oversight. Our nursing team supports a wide range of medical and personal care needs, including recovery following illness, long-term conditions and more advanced stages of care.
Residents can take part in a varied programme of activities, social events and community gatherings, alongside quieter moments when preferred. From themed evenings and creative sessions to shared meals and time in the garden, daily life is shaped around individual interests and energy levels.
Wellbeing at Upton Manor is supported through our Homemaker approach, where consistent team members combine care, companionship and everyday support. This helps residents maintain routines, stay socially engaged and feel genuinely known.
Nutritious meals, comfortable surroundings and opportunities for gentle activity all contribute to daily wellbeing, with individual preferences and dietary needs always taken into account.
Our care home is regulated and inspected by the Care Quality Commission (CQC) and currently holds an overall rating of Good. This reflects our commitment to safe, compassionate care and high professional standards.
