Care Inspectorate Scotland has given a Milngavie care home a glowing report, awarding it a ‘Very Good’ rating for ‘Wellbeing Support’ following a recent inspection.
The team at Milngavie Manor Care Home on Craigton Road was commended for their approach to providing meaningful activities, good-quality food, and helping residents improve their wellbeing through movement.
The report, compiled after inspectors spoke to eight residents, six family members and nine members of the team, remarked on the impact of their work on the lives of the people receiving care.
Inspectors wrote: “There was significant input from the clinical lead and the team in people getting the best out of life.
“They went above and beyond in ensuring that people who may have lost the use of some motor skills were able to rebuild strength and confidence with movement.
“Activities were regular and meaningful for people. Where people may have missed some activity from earlier in life, the service would try to replicate this for them. These were events such as attending a particular football game or going for dinner to a particular type of restaurant among others.”
After reviewing the menus, dining support and speaking to residents, the inspectors were also impressed with the care and attention given to residents’ food options.
The inspector wrote: Meals for people were of a good quality, tasted good and were nicely presented. The chef took time to provide a variety of healthy, nutritious food that people enjoyed.”
Home Manager Angela McGurk said she’s thrilled that the home is rated as ‘Very Good’ across all five criteria assessed by the Care Inspectorate.
Angela said: “It’s terrific to get a ‘Very Good’ rating for Wellbeing Support, particularly for the team who work so hard.
“We are always looking for ways to help residents find joy and happiness in their everyday lives, so it’s lovely to be recognised for the activities and food we provide.
“I want to thank everyone here who does such a great job - it’s a privilege to lead my team.”