Understanding Costs, Funding & Next Steps at Abbots Wood Manor in Hailsham

Weekly care fees at Abbots Wood Manor in Hailsham start from £1800, depending on the type of care required, the room you choose, and the level of support needed.

Our fees are designed to be as clear and inclusive as possible, typically covering accommodation, meals, housekeeping, activities, and personalised care.

If you're exploring care for yourself or a loved one, our team can provide a clearer guide based on your individual circumstances.

Our weekly fees are designed to be as inclusive as possible, so you have a clear understanding of what’s covered.

This typically includes accommodation, all meals and refreshments, housekeeping and laundry, a varied programme of activities, and personalised care and support tailored to each resident.

Our team will always explain what is included in detail, so you can feel confident about what to expect.

The cost of care can vary depending on a few key factors, including the type of care required, the level of support needed, and the room or suite you choose.

For example, someone needing more specialist or one-to-one support may require a higher level of care, which is reflected in the overall cost.

We’ll always talk this through with you clearly, so you understand how fees are determined and what feels right for your situation.

In most cases, care is privately funded, particularly if you have savings or assets above a certain level.

Depending on your circumstances, there may be some support available through your local authority or the NHS, usually following an assessment of both care needs and finances.

We understand this can feel unclear at first, so our team is here to talk you through how it works and help you understand what may apply in your situation.

Depending on your circumstances, there may be financial support available through your local authority or the NHS.

This can include contributions towards care costs following an assessment of needs and finances, or NHS-funded support in certain situations.

We understand that funding can feel complex, so our team is always here to guide you through the options and help you understand what may be available.

Most day-to-day services are included in the weekly fee, so you have a clear understanding of what’s covered.

There may be some additional costs for optional services, such as hairdressing, specialist healthcare appointments, or personal items like toiletries and newspapers.

We’ll always explain any potential extra costs clearly, so there are no surprises.

When you first get in touch, our team will take the time to get to know you and your loved one, understanding your situation, routines and what matters most day to day.

We’ll answer any initial questions, talk you through life at the home, and explain the different care and support options available, so you can get a clearer sense of what might feel right.

If it feels helpful, we can then arrange a visit or talk through the next steps with you, at a pace that feels comfortable.

There’s no pressure or obligation, just a supportive, straightforward conversation to help you move forward with confidence.

Yes, of course. Many families find it helpful to talk things through before visiting, particularly when they’re still exploring their options.

We’re always happy to have an initial conversation, whether you have a few questions, want to understand likely costs, or simply need some guidance.

There’s no expectation to arrange a visit straight away, just a chance to get clear answers and feel more confident about what to do next.

You’re always welcome to speak to us again or come back with any further questions before arranging a visit.

Yes, we do carry out a short assessment before moving in, but this is simply to help us get to know your loved one properly and understand what will help them feel comfortable, settled and at ease, as well as the level of care and support they need.

It’s a relaxed and supportive conversation where we learn about their needs, routines and preferences, as well as the little things that make a difference day to day, so we can make sure both their care and their comfort are right from the very beginning.

The assessment is usually a simple, relaxed conversation with a member of our care team, either in person or over the phone.

We’ll talk through your loved one’s care needs, daily routines, and any medical or practical support they may require, as well as what matters most to them day to day. Where helpful, we may also work with family members or healthcare professionals involved in their care to build a full understanding of their needs.

This helps us ensure the right care, environment and support are in place from the moment they arrive, so the move feels smooth and well supported.

Yes, we always encourage families to visit the home if they can.

It’s often the moment things start to feel clearer, as you can see the environment, meet the team, and get a genuine sense of what daily life is like.

Visits are relaxed and informal, with plenty of time to look around, ask questions and spend time in the home at your own pace, so you can feel confident in whatever decision you make.

After your visit, there’s no pressure to make an immediate decision.

Many families find it helpful to talk things through together, involve their loved one in the decision, or come back for another visit to feel more confident. You’re always welcome to spend more time in the home, attend an event, or simply look around again at your own pace.

If you do feel the home is the right fit, we’ll guide you through the next steps, including arranging an assessment and agreeing a move-in timeline, in a way that feels comfortable and well supported.

This can vary depending on individual circumstances, but in many cases we can support a move within a short timeframe, sometimes within 24 to 48 hours of first speaking with us.

Once we’ve had an initial conversation and completed a short assessment, we’ll guide you through the next steps quickly and clearly, including confirming availability, agreeing a move-in date, and preparing everything in advance.

Our priority is to make the process as smooth and reassuring as possible, so your loved one arrives to a home that is ready, comfortable and fully prepared to meet their needs.

Yes, we understand that sometimes care is needed unexpectedly, and we are experienced in supporting urgent or last-minute admissions.

Our team will act quickly to understand your situation and guide you through the next steps, making the process as smooth and straightforward as possible.

We’ll ensure the right care and support are in place from the start, so your loved one feels safe and well supported from the moment they arrive.

We regularly support residents who are moving into the home following a hospital stay.

Our team can work closely with you, your family and healthcare professionals involved in your loved one’s care to help coordinate a smooth and well-supported transition.

We’ll guide you through each step, from understanding care needs to preparing for the move, so everything is in place and your loved one feels safe, comfortable and supported from the moment they arrive.

We’ll guide you through each step of the move, making the process feel as calm and supported as possible for both you and your loved one.

Before they arrive, we take time to prepare their room and understand their routines, preferences and what helps them feel comfortable, so everything is in place for your loved one to feel settled, calm and truly at home from the very beginning.

On the day itself, our team will be there to welcome them gently, help them settle at their own pace, and support you as a family through the transition. We’ll continue to keep in close contact in those early days, making sure everyone feels reassured and confident as your loved one begins to feel at home.